B&B Heating & Air Conditioning is a Carrier Factory Authorized Dealer, a recognition that is earned rather than given. Our service team is fully insured, certified, and receives ongoing factory training at the highest level. To further protect your best interests, our technicians do not work off commission. We provide honest, ethical, and no-pressure service, and offer recommendations that serve your long-term satisfaction.
Yes. You should expect to pay a diagnostic fee to cover the cost of the technician's visit, the diagnosis of your air conditioner's problem, and a quote for the repair options. You will be advised of the issue along with recommended options to correct it, which may include a system replacement if your unit is old or significantly damaged. If you decide to replace the system, the diagnostic fee will be credited toward your replacement purchase.
I was very happy with the heater service I received how ever I also signed up for handy man work and they were flakes so I am still looking for one that will come out to my house and look at the work to give me an estimate. I am a motivated home owner who ndesperately needs work done. The heater guys were spectacular as well as Lori at the special order desk.
When a furnace maintenance is performed a combustion analysis should be performed to identify any problems that couldn't be found by a visual inspection. You want to know what the Carbon monoxide level your furnace is producing as well as the oxygen/CO2 levels and stack temperate. The analyzer will also give you a calculated efficiency rating with the information the analyzer receives. You should have >100ppm of Carbon monoxide output during normal operation of your gas furnace. When you have higher numbers or CO numbers increasing during operation their is a problem with the furnace the technician should then find the cause of. This is just a brief explanation I'm trying to get across to those who get their furnace maintained and to those who don't! Check to see if anyone in the company has a NCI certification for carbon monoxide/combustion analysis.